احمد محمد
Technical Support Engineer
Iraq
Summary
I would like to inform you of my great desire to obtain a job in your organization. I have explained some information about myself as shown below and my CV, I am an organized and conscientious person, I can do job competencies, so I am writing in order to meet you to explain to you my many capabilities and to learn more about your organization.
Experience
Technical Support Engineer, Shams Telecom
2024 - Present- I was responsible for solving problems in private networks at the company’s agents, from maintaining devices, solving technical problems, programming all types of agents’ devices, and providing general service to agents.
Education
جامعة الكتاب , Bachelor's Degree
2019 - 2023Skills
Communication Skills· 3/5Teamwork· 3/5Problem Solving· 3/5Customer Service· 3/5Networking· 3/5Microsoft Office· 3/5Social Media· 3/5Computer· 3/5Marketing· 3/5
Languages
- Arabic, Advanced
- English, Elementary
Courses
200-301 CCNA Institute Techno.Hub 2023, Experience working as a computer technology engineer: Software development: Design and develop computer programs, web applications, and mobile applications using different programming languages. Database Management: Design and manage databases to store and manage data efficiently and securely. Network design and maintenance: Building and maintaining computer networks to ensure smooth and secure communication between devices and systems. Information Security: Securing data and systems against cyber intrusions and attacks and implementing effective information security strategies. Technology Support: Providing technical support and resolving technical issues to end users and ensuring the continuity of systems and applications. Hardware design: development and design of computers and various electronic devices such as laptops and smartphones. Quality testing: Conducting tests to ensure the quality of software and systems and ensuring their performance according to specified standards.
1 month